Thor Axis 27.7

I received an email this morning from a blog visitor, who asked if I was still traveling with Stormy & Sunny. The answer is no. We had to reschedule our trip due to numerous problems I have had with a new 2019 Thor Axis 27.7 that I bought back on January 10th. In the 70 days I have owned the vehicle, I have been able to use it only 7 days. The rest of the time it has been in the shop for repairs.

The most serious problem has been with their OneControl System. Instead of having separate switches for the slides, lights, water pump, hvac, etc, they have one control panel for everything. If anything in this daisy-chained system fails, the whole system goes down. In my opinion, this is a bad idea. It is not a question of if it fails but simply when.

Thor's Warranty Support has been useless. All they have done is tell me that they are "sorry for the problems, thanks for your patience, we'll contact the dealer". I have asked for an extension of the factory warranty for at least the two months I have been unable to use the unit but as of this writing, there has been no response from Thor.

Based on my experience to date, I will not buy another Thor product nor will I recommend them to anyone who is interested in purchasing a RV. One more major failure and I am going to look at turning it in as a "lemon" under Nevada state law. Unfortunately, it appears this process can take six months to a year to complete.

The RV industry is the only manufacturer I can think of that produces a product that they know will require repairs when sold. They make used car salesmen look good.

Update (3/22/2019): Click here to see a list of repairs since I purchased the vehicle. This does not include replacement of the rear slide cover which was discovered to be torn yesterday when I went to pickup the RV.